Terms & Conditions

These Terms and Conditions (“Terms”) govern the use of the website www.fewdayshalong.com (“Website”) and the services provided by Few Days Halong, a trading name of Caption Group Ltd (“we,” “us,” “our”). By accessing or using the Website, making an enquiry, or booking a service with us, you agree to be bound by these Terms.

Please read these Terms carefully before proceeding with any bookings or interactions.

1. General Information

1.1 Business Name and Registration
Few Days Halong is a trading name of Caption Group Ltd, registered in [Country], with company registration number 14823944. Our registered office is located at 124 City Road, London, United Kingdom, EC1V 2NX.

1.2 Services Provided
We specialize in organizing small-group tours, cruises, and travel experiences in Ha Long Bay and other destinations. Our goal is to provide personalized, intimate, and memorable travel experiences for our customers.

2. Bookings and Reservations

2.1 Booking Process
To make a booking, you can submit an enquiry through our Website or contact our team directly. After receiving your enquiry, we will provide details on availability and confirm your booking based on your preferences.

2.2 Booking Confirmation
Upon confirmation of your booking, you will receive a booking confirmation email with the details of your tour or cruise. Please ensure all details are correct and contact us immediately if there are any discrepancies.

2.3 Payment Terms
Full payment is required at the time of booking to secure your reservation, unless otherwise specified. We accept payments via [insert payment methods such as credit card, bank transfer, etc.]. Your booking is not confirmed until payment is received.

2.4 Cancellations and Refunds
For cancellations, please refer to our Cancellation Policy. Depending on when you cancel, you may be entitled to a partial refund or may forfeit your payment if cancellation occurs within a specified period prior to the tour.

3. Pricing and Payment

3.1 Price Information
All prices on the are in USD and may be subject to change without notice. Once your booking is confirmed, the price is locked in. The price includes all services mentioned in the package description, unless otherwise stated.

3.2 Additional Charges
Additional services, upgrades, or changes requested after booking may incur extra charges, which will be communicated to you in advance.

4. Customer Responsibilities

4.1 Accuracy of Information
You are responsible for providing accurate information when making a booking. We are not liable for issues resulting from incorrect details provided by you, such as passenger details or special requirements.

4.2 Health and Fitness
You must ensure that you are physically fit to participate in the activities included in the tour. If you have any medical conditions or special requirements, please inform us at the time of booking so that we can make the necessary accommodations.

4.3 Compliance with Regulations
You agree to comply with all local laws, rules, and regulations during the tour. Failure to do so may result in the denial of participation, and no refund will be issued.

5. Liability

5.1 Limitation of Liability
To the fullest extent permitted by law, Few Days Halong and Caption Group Ltd shall not be held responsible for any injury, loss, damage, or expense incurred as a result of participating in any of our services. This includes personal injury, property loss, or any other direct or indirect damage.

5.2 Force Majeure
We are not liable for any failure or delay in performing our services due to events outside our control, including but not limited to natural disasters, weather conditions, strikes, or government restrictions.

5.3 Insurance
We recommend that you obtain travel insurance to cover any unforeseen circumstances, including cancellations, medical expenses, and lost baggage.

6. Intellectual Property

All content on our Website, including text, images, logos, and videos, is the property of Few Days Halong or its licensors. You may not use, reproduce, or distribute any of this content without prior written consent.

7. Privacy and Data Protection

7.1 Privacy Policy
We are committed to protecting your privacy. Our Privacy Policy, which is incorporated by reference into these Terms, outlines how we collect, use, and protect your personal information.

7.2 Marketing Communications
By using our services, you agree to receive promotional emails and marketing communications from us. You can unsubscribe from these communications at any time.

8. Amendments to Terms

We reserve the right to update or amend these Terms at any time. Any changes will be posted on this page with an updated "Effective Date." Please check this page periodically for any updates.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of United Kingdom. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of United Kingdom.